Re read the letter we wrote in class to Mr Cook. Draft you own letter of complaint on a seperate piece of paper about something new. We will be editing these and sending them out next lesson. Miss Coles
Comments
Augustus Gibson
04/28/2013 2:25am
24 Church Ln
Loughton, Essex
IG10 1PD
Sage
North Park
Newcastle upon Tyne
NE13 9AA
Dear Sir/ Madam,
Support Complaint
I am writing this letter to complain about lack of service.
On the 25th of April my computer was not working so I called sage and I had to wait 1 hour until you picked up. We had a chat for half an hour but I had to wait another hour and you did not even fix it but you said the next day you would call me again. The next day you did not call.
Hope to hear from you soon
Yours faithfully
Mr Gibson
Reply
Miss Coles
05/01/2013 1:17am
*Great formal layout
*Good closure
*Concise and to the point
-> You could have had a suggestion about how you wanted them to rectify the situation
Excellent homework Gus, well done!
Reply
Hattie Burnay
04/28/2013 12:14pm
Dear the Sports Direct owner
I am writing to complain about your Adidas Preditor football boots
I purchased the football boots only two weeks ago and already they have warn out and ripped I think you will loose customers fast if you are selling things for this much at quite bad quolity. I bought these boots for £25.99 and as I said before they are already ripped, I don't think that't good is it?
I suggest you either lower your prises or upper the quolity of everything
hope to her from you soon,
your sencerly
a near x customer Hattie K Burnay
Reply
Miss Coles
05/01/2013 1:22am
*Excellent rhetorical question!
*Lots of precise language regarding the boots and thier problems
*We loved the warning you gave too
->Remember to double check your spelling & punctuation
Reply
Kai Hayter
04/28/2013 12:55pm
Dear Sir/Madam,
I bought two remote control cars for my children for their Christmas present. My children built them in one week and both of the cars stopped working in just a few days!!! I am very disappointed that the cars broke astonishingly quickly.
They cost £300 each! I need to get a replacement for them or get different ones for free.
I am looking forward to your reply.
Yours Sincerely
Mr Hayter
Reply
Miss Coles
05/01/2013 1:30am
*Great layout
*Specific language
*We liked that way you wrote this from the point of view of a parent
->We think that there could be a little more information on how the cars broke down
Reply
eliza stratton
04/29/2013 2:40am
London Holborn
Princeton St
Flat 1
The Old School House
WC1R 4AY
Dear Mr/Mrs,
I am writing to complain about the sunscreen at the corner shop. They say its 30 SPF then you slap it on and its 15 SPF sometimes it only 5 SPF and i swear most of the time its just milk.
You need to make better sunsreen so we dont pour milk all over ourselves every day we go outside.
thank you for your understanding
yous faithfully
Eliza Stratton
Reply
Miss Coles
05/01/2013 1:34am
*Great use of technical langauge
*We liked that you letter was humerous but still had a serious tone
-> We found that it was rather informal, could you adjust it slightly to make it more formal?
->Could have included more information on the dangers of such low SPF sunscreen
Reply
Helena Wilkins
04/29/2013 9:20am
Helena J Wilkins
Flat 6
39 Wimpole Street
W1G 8YE
London
ENGLAND
Monday 29th April 2013
Dear Sir/Miss
I must complain about the renovations being made on the Marylebone Green Children's Playground in Regents Park.
It is taking an enormous amount of time which is very irritating as the warm season is coming up now and children will want to play outside. From what I have heard I would say it will take another one or two months until it is completely finished.
I do not understand why the work did not get started earlier so it would maybe even be finished by now.
Your faithfully
Mrs. H. J. Wilkins
Reply
Miss Coles
05/01/2013 1:39am
*Great formal layout; date, paragraphs and sign off
*Super technical language
-> You could suggest a resolution to the problem
-> I would like to see a rhetorical question
Reply
yasir Mohammed
05/01/2013 11:31am
yasir Mohammed
Number house 16
16 Manor House Drive
NW67DF
England
Wednesday 1 May 2013
Dear sir/miss
As you can see my apple laptop seems too not work because my power point isn't working i mean what kind off apple laptop does not work.
this is how it happened in Saturday i bought an apple laptop and it had power point and the next time i logged on it just disappears i mean what kind of useless thing is this.
Rule number 1: powerpoint disappears so annoying.
Rule number to my laptop cost about £999.00 pounds
Reply
yasir Mohammed
05/01/2013 11:31am
yasir Mohammed
Number house 16
16 Manor House Drive
NW67DF
England
Wednesday 1 May 2013
Dear sir/miss
As you can see my apple laptop seems too not work because my power point isn't working i mean what kind off apple laptop does not work.
this is how it happened in Saturday i bought an apple laptop and it had power point and the next time i logged on it just disappears i mean what kind of useless thing is this.
Rule number 1: powerpoint disappears so annoying.
Rule number to my laptop cost about £999.00 pounds
Reply
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